|
Who we are
Founded in 1979, The Communication
Project, Inc. is a consulting group focusing on research, development, presentation, and
production services for training, organizational development, productivity, and
customer-centered marketing initiatives. All programs and materials are delivered by
professionals meeting the highest standards of the business and academic communities, and
are customized to meet the specific needs of the client organization.
Top
Three primary areas of expertise
The Communication Project has
three primary areas of expertise:
Instructional design for workshops, seminars,
self-instruction, and computer-managed distance learning.
Human Resources development to meet the challenges provided
by reorganization, changing workforce values, diversity, and technology.
Basic target market and organizational
research, including focus group moderation, needs analysis, assessments of potential, and
analysis of organizational structure. Top
Broad experience
The Communication Project has
broad experience in both private and
public sector organizations, including government, utilities, financial services,
consulting, manufacturing, travel, and the advertising industry. Top
Complete custom service
The Communication Project helps
organizations communicate in cost-effective ways with themselves and their customers. We
can provide concepts, materials, full production and delivery for training workshops,
sales materials, video presentations, manuals, self-instructional programs, and Web-based
and archived distance learning programs. Top
Instructional
design
The Communication Project designs
training and development programs that achieve organizational goals, are based on specific
needs, and are shaped to fit within the time frames and resources available. All programs
are custom-built using a combination of our storehouse of over 1,800 generic modules and
your job-specific materials.
Our programs are competency-based, participant-centered, and highly interactive. Where
appropriate, they use case method, behavior modeling, simulations, and technology support.
We provide a range of expertise including self-instructional programs, workshops,
seminars, and Web-based distance learning.
Our programs can be fully developed and presented by The Communication Project or
developed for presentation by your staff. We also offer train-the-trainer programs
and certification for bringing our programs in-house. Top
Committed to quality
A basic philosophy of The Communication Project is the building
of long-term client relationships through personal involvement with every aspect of a
program.You are always dealing with a top professional committed to your success. Top
Build your programs on solid research
Needs Analysis. Our
needs analyses examine and create a profile of the organization's current and future
requirements for staffing, resources, training, image building, and other developing
needs. The process includes interviews with key staff, focus groups and scientific
surveys, questionnaires and other appropriate methods. Our surveys sample the prevailing
opinions, values, and morale within the organization. They are excellent tools for
discovering motivational issues, and can be focused on specific areas like benefits,
working conditions, communications, or diversity.
These profiles are useful for hiring decisions, succession planning, training
and development, and individual growth. By conducting climate surveys,
the organization demonstrates concern for morale, quality of worklife, and staff
opinion.
Expert Focus Group and Meeting Facilitation. Qualitative and quantitative research
for marketing a new product or examining your own organization; meeting facilitation for
strategic planning and quality initiatives. We provide:
a Ph.D. moderator with over 30 years of experience as a
practitioner and teacher of group dynamics.
a preliminary analysis and clarification of your
objectives.
a quantitative analysis through Q-Sort methodology and
electronic response technology to serve as a cross-check of the qualitative data.
sequencing of events to provide more positive responses for
analysis.
the right questions posed by the person
who wrote the book on questioning.
the full range of focus group services: recruitment,
pre-questionnaire, location, facilitation, analysis and report. Top
We are proud of our innovation
We pioneered sophisticated research methods for quantifying
subjective judgments.
We have engaged in our own basic research in the areas of
interpersonal communication, interview, influencing, negotiation, and diversity.
Our research in organizational change has produced special
programs for survivors of restructuring, merger/acquisition, and downsizing.
We have developed programs in negotiation specifically
designed for the special problems of the sales professional.
We have developed quantitative measures for use with focus
group facilitation that cross-check and refine qualitative data.
We have technology solutions to the problems of training
and tracking employees at diverse locations.
We have hundreds of instructional modules in our data base,
providing unequaled turn-around time for projects of any size. Top
Selected list of clients
Access Card (British
Mastercard), American Express, American Society of Travel Agents, Association of Corporate
Travel Executives, A.T. Kearney, Bankers Trust Company, Childtime Childcare, Citibank,
N.A., Citizens Utilities, Electronic Data Systems (E.D.S), E.D.S. Enterprise Solutions,
Equitable Life Assurance Society, Lower Hudson Regional Information Center, Marriott
Corporation, National Laboratory at Los Alamos, New Jersey Department of Social Services,
New York State Department of Social Services, Ogilvy & Mather, PolyGram Records,
Reuters, Super Regional Group (SRG), The Prudential, Thomas Cook Travel, Transilwrap
Company, Inc., Travel Agents International, William Pitt Real Estate, Worldwide Travel
(Canada). Top
TCPI
Staff
Dr. Marvin Gottlieb - President, TCPI
Dr. Marvin Gottlieb is President of The Communication Project, Inc. Dr. Gottlieb has
over twenty years of experience as a management consultant and instructional designer for
both public and private sector organizations specializing in the development and delivery
of innovative training designs. He is well known as a management development
specialist and trainer for manufacturing, travel, banking, financial services,
advertising, and consulting companies. He provides executive coaching and career
development services to senior managers He held the position of Associate Professor
of Communications at Lehman College - C.U.N.Y., where he taught courses in Organizational
Communication, Interpersonal Communication, Presentation Skills, and Group Dynamics for
thirty years.
Major clients
include American Express, Amtrak, A. T. Kearney, Bankers Trust, Citibank, EDS Enterprise
Solutions, EDS/NHIC, Ernst & Young, Instinet, Marriott Corporation, New York and New
Jersey Departments of Social Services, Ogilvy & Mather, PaineWebber, The Prudential,
Reuters, Transilwrap Company and many other manufacturing, banking, financial services,
and advertising companies.
In addition to
his seminar and organizational development work, Dr. Gottlieb is a frequent featured
speaker for professional organizations. He has addressed conferences sponsored by
The New York Institute of Finance, Financial Women's Association, The New York Society of
Security Analysts, National Business Travel Association, International Tours, The American Society of Travel
Agents, and the Association of Corporate Travel Executives.
He is the
author of six books: Managing Group Process, Praeger Publishers, 2003; Getting Things Done in Todays Organization:
The Influencing Executive, Quorum Books, 1999; Managing
the Workplace Survivors: Organizational Downsizing and the Commitment Gap, co-author
with Lori Conkling, Quorum Books, 1995; Making
Deals: The Business of Negotiating, co-author with William Healy, Simon and Schuster,
1990; Interview, Longman, 1986; and Oral Interpretation, McGraw-Hill, 1980. |